TERMS AND CONDITIONS

TERMS AND CONDITIONS

Please read the following terms and conditions and make sure you comply with them in full.

  • You agree that use of the field is at your own risk and agree not to hold The Oak Leaf Dog Park responsible for any injury to you or your dog(s) arising from your use of the field.
  • The Oak Leaf Dog Park is not responsible for any damage, loss or injury to persons or personal belongings and cars during the time they are on site.
  • The field is a large outdoor space and contains areas of uneven ground which could be concealed under long grass or other vegetation. In addition, the field could contain other hazards consistent with the countryside.
  • You agree not to share the code with others that will be provided to you before your session.
  • It is the dog owners responsibility to ensure their dog (s) are fit and healthy and are fully vaccinated prior to visiting The Oak Leaf Dog Park.

  • Please get in contact with us if you have a dog listed on the dangerous dog act, we will need proof of an exemption certificate and for you to sign our waiver,thank you for your understanding.

  • Please pick up and take all dog waste and general waste with you.
  • we accept packs of dogs, please let us know if you wish you bring more than 4 dogs before you come.
  • In an emergency please call Georgina without hesitation on 07999774405 or Sam 07389857272

Entering and Leaving the Park:​​

  • Please do not arrive earlier than 5 minutes before your session start time.
  • Please be ready to leave the park on time.
  • Please only unload your dog(s) once the previous session has exited the park and loaded their car.
  • Please do not exercise/walk your dog outside of the secure park fencing.
  • Dogs upon entering and exiting the park must be kept on a lead.
  • Please make sure all gates are shut upon entering and exiting the park.
  • The Oak Leaf Dog Park reserve the right to refuse admission to customers who do not comply with these rules.
  • Security Cameras are in use on site.

​​​Cancellation Policy:

There is an option to reschedule your booking on the reminder email you receive 12hrs before your current booking.

If you wish to cancel please contact Georgina on 07999774405 no less than 12hrs before your booking. We understand life happens but we will be unable to refund cancellations less than 5hrs before the booking. 

 

WEEKEND BOOKINGS

Bookings cannot be refunded if they are cancelled less than 12hrs before.

Data:

We only retain your contact details in the event of having to contact you regarding your booking. The information is not used for any other purpose or shared with any other parties.

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